T+Cs, Collection, Delivery & Subscription Service

Please scroll down to the relevant menu which are:

  • Delivery
  • Collection points
  • Subscription options
  • Returns
  • Doggy Play Zone Terms and Conditions

 

Delivery:

We make deliveries every Friday. Please make sure that you also reach the minimum order required for delivery. You must make sure you order by Thursday 10am at the latest to guarantee your order for the Friday delivery.

Please note, this is a local delivery only service the area we cover can be confirmed at checkout.

Local delivery £3.00 - minimum order £10

Outer area £8.00 - minimum order £20

Please make sure you are logged in and when you select a product it will inform you if we deliver to your area but as a general guide we deliver to Aylesbury and the locally surrounding villages.

Collection:

We have 2 collection points:

Whitchurch - PUP's Shop opening hours

Unit 1 Whitchurch Business Park, Buckingham Road, Whitchurch, Bucks, HP22 4RB

Tuesday to Friday 10am til 6pm

Saturday 9am til 5pm

Aylesbury - Pegasus Gym - Collection Only

2 Britannia Walk, Aylesbury, Bucks HP20 1QR

Monday to Saturday 9am til 7pm

Please do drop us an email info@pegasusuniquepets.co.uk if you have any queries! We're here to help 😀
Returns:
We do not accept returns for frozen food that has left our building. We are unable to resell due to issues with possible defrosting.

Subscription:

If you opt for our subscription service you will be billed dependant on the subscription you choose:

Weekly Delivery/Collection: You will be billed for 4 fulfilments (4 weeks) on the date you set up your subscription and receive a delivery weekly.

Fortnightly Delivery/Collection: You will be billed for 2 fulfilments (4 weeks) on the date you set up your subscription and will receive a delivery every 2 weeks.

Monthly Delivery/Collection: You will be billed for 1 fulfilments (4 weeks) on the date you set up your subscription and will receive a delivery every 4 weeks

8 Weekly Monthly Delivery/Collection: You will be billed for 2 fulfilments (8 weeks) on the date you set up your subscription and will receive a delivery every 4 weeks

Please do drop us an email info@pegasusuniquepets.co.uk if you have any queries! We're here to help 😀

The Doggy Play Zone T&C's

  1. EQUPMENT USE I agree that any equipment used is done so at my own risk. I am aware of the instructions on equipment use and accept that any equipment used in a different manner may cause injury or damage to my pet or anyone in the room.
  2. PERSONAL PROPERTY I agree that Pegasus Unique Pets Ltd shall not be responsible or liable for any lost, stolen, or damaged personal property belonging to either myself or my dog during the training room hire. I am aware that I can bring my own equipment if required, but that Pegasus Unique Pets will not be held liable for any equipment left behind.
  3. ROOM TEMPERATURE I understand that the temperature in the training room is out of our control and we cannot make any adjustments.
  4. TRAINING TREATS I agree that the treats in the training room are specifically for the trainer to use in classes and that I will not use them whilst hiring the training room. 
  1. TRAINING EQUIPMENT I agree not to use any training equipment, other than the items expressly laid out for the training room hire. 
  1. DAMAGE TO EQUIPMENT I am aware that any equipment damaged during the room hire will have to be paid for, including straight jumps at £20, hoop jumps at £25, the tunnel at £70 and the walkway ramp at £400.
  2. CLEANING I agree to clean up any toileting my dog may do whilst hiring the training room. 
  1. CCTV I agree that my actions in the training room will be recorded on CCTV. If there is any concern that the above conditions have been breached, the hire of the training room will be reviewed by the management at Pegasus Unique Pets. I will have the opportunity to see the footage and discuss any concerns the management may have about my conduct or my dog’s actions in the training room.